Wednesday, October 13, 2010

Constellation buys LSSI

PRESS RELEASE

Emphasys Software Acquires Software Assets from LSSI

Miami, FL – September 28, 2010 – Emphasys Software (“Emphasys”) announced today that it has completed the acquisition of nearly all of Lender Support Systems, Inc.'s assets related to mortgage loan documentent preparation and mortgage loan servicing software. They key assets include LSSI's leading web based mortgage document preparation software Docs3D and the company's feature rich mortgage loan servicing software Servicer3D.

“Emphasys is excited to expand its integrated offerings into the Mortgage industry with such a great collection of employees, clients and products” said Mike Byrne, Emphasys CEO. “Our focus on products that bring together the combination of real estate, financial and compliance made the Mortgage industry a natural next step for us as we look to offer our clients great solutions that help them drive their business." Bryne concluded.

Cary Burch, Chairman and CEO of LSSI stated: “Although the lending industry has had its challenges, we have been resiliant due to our superior technology and stellar levels of customer service as performed by our employees. I am confident that Emphasys is uniquely positioned to build upon our technology platform and continue to serve our loyal customer base well into the future”.

Emphasys welcomes all Docs3D and Servicer3D customers to the Emphasys family of clients.

About Emphasys Software:

Emphasys is a leading provider of real estate, financial and compliance management software solutions. Emphasys provides market leading solutions to thousands of organizations such as Private Real Estate organizations, Governments and Housing Finance Agencies. For further information on Emphasys Software, visit www.emphasys-software.com.

About Constellation:

Constellation’s common shares are listed on the Toronto Stock Exchange under the symbol “CSU”. Constellation Software is an international provider of market leading software and services to a number of industries across both the public and private sectors. The Company acquires, manages and builds vertical market software businesses that provide mission-critical solutions to address industry specific needs.

CONTACT:
Edward Smith

Vice President, Business Development

Emphasys Software

(305) 599-2531

www.emphasys-software.com

Saturday, January 2, 2010

Loan servicing software year end release

LSSI Announces:

http://www.lendersupport.com/services/loan-servicing.aspx

Lender Support Systems released new Servicer3D 2009 year end release. This release will enable loan servicing companies utilizing our loan servicing software to comply with regulatory year end compliance reporting to the IRS. Customers must be up-to-date with their annual renewal and support fees. New features added to the software include new user interface icons, seamless integration with MS Word and Excel.

Regards,

Cary Burch
CEO
LSSI



Wednesday, March 4, 2009

New Consumer for 2009 and beyond

Technology To Be Ready For The New Consumer

New Consumer - (noo ken-soo'mer). n. A new wave of sophisticated, self-servicing, technology-savvy customers who prefer to deal with all commerce and business transactions interactively and immediately via the Internet

As the Baby Boomers age, Generations X and Y, the emerging new consumers, are becoming a more powerful force within the mortgage industry, demanding a do-it-yourself immediacy in commerce that can only come from doing business over the Internet.

According to the National Association of Realtors, at age 46.5 the average American will reach their lifetime spending peak. The largest proportion of Baby Boomers was born in 1960, which means this group has just passed its spending peak in 2006, and it is already time to start planning for the next generation's peak.

Gen X, consisting of 40 million people born between 1965 and 1976, and Gen Y, the 60 million people born between 1977 and 1994, have a different view from other generations on how financial services should work. In order to meet the needs of this growing consumer base, lenders must have a better understanding of their mindset and adapt the way they do business.

For new consumers, technology is an essential facilitator that enables them to do everything themselves, without having to rely on others for services. Technology speeds up and simplifies every aspect of their lives. Whereas Baby Boomers are more comfortable working with traditional paper transactions (printing out bank statements, paper checks, etc.), new consumers prefer everything electronic and immediate. Many people in their 20s prefer to rely on their ATM cards and no longer even bother to carry cash.

Lenders must focus on the self-serviced consumer and gear processing systems, origination platforms and front-end point-of-sale systems accordingly. For example, lenders now need to shift their focus from meeting brokers' requirements to empowering new consumers to do more themselves. The customer experience is being redefined so that it is quicker and easier, faster and more efficient.

New consumers as homebuyers no longer need the hand-holding of a Realtor, but prefer a more virtual approach to searching for a home. Increasingly, the Internet hosts websites that allow users to see estimates on home prices of millions of homes across the nation, not simply the ones for sale. They also offer aerial views of homes, virtual tours with satellite imagery, the price of neighboring homes, local schools, value changes of each home and basic data such as square footage and the number of rooms per house. New consumers do their own research; they are simply looking for a third-party agent to seal the deal.

According to the National Association of Realtors, 60% of homebuyers use the Internet to look for prospective homes. Of these people, 77% found their agent online and nine out of 10 found their agent on the same site that listed their interested home. This means that buyers and sellers are already doing more of the research and preparation before even meeting the agent. Once new consumers have fully entered the housing market, this trend will increase.

On average, the most popular time people browse the Internet is between the hours of 7 p.m. and 2 a.m., or times when offices are closed. In order to capture the growing number of business leads coming in from new consumers through the Internet, lenders must rely more on automated technology and provide additional after-hours services. Nine-to-five business hours are not as effective when dealing with new consumers.

The ways lenders proactively reach consumers is changing as well. Agents and brokerages that are serious about serving new consumers should consider investing their advertising dollars towards Web sites frequented by Gens X and Y. Blogs and podcasting are other ways to reach this highly interactive group.

In the last decade there has been a great deal of commerce via the Internet with consumer goods, but this trend towards the Internet and technology has been much slower within the real estate and mortgage industries. Lenders must cultivate a more immediate and refined approach to continue to grow. The very definition of the new consumer yields a more customer-centric, technology-driven path towards profitably doing business with the homeowners of the very near future. It is now a race to win over the hearts and wallets of these young generations, and in order to stay in the running, businesses must constantly upgrade technologies and remain as responsive and available as possible.

Cary Burch CEO LSSI

Monday, March 2, 2009

Top Loan Servicing Software

LSSI’s New Servicer3D™ Recognized as Top Loan Servicing Software

 

Side By Side Comparison Places Servicer3D in Top Tier

 

POWAY, CA, July 8, 2008Lender Support Systems Inc. (LSSI), a global provider of

eMortgage enabled lending and loan servicing software, was ranked among the three top vendors for loan servicing software by the NeighborWorks® America in their recently released Loan Origination Systems and Loan Servicing Systems Comparison Study.  According to the study they surveyed 52 loan servicing systems.  The report stated that “The three top systems represent products that we feel offer the best balance of features, price and ease of use.”

 

            “We invested a substantial amount of resources over the past four years to develop a ‘best of breed’ servicing system, stated Cary Burch, CEO of LSSI.   “That investment has paid off for both LSSI and our customers,” Burch continued.    As of June, LSSI reported that more than half of its customers had already switched to Servicer3D™ from the company’s legacy LOANbase Servicer 4.0™.  Servicer3D™ was initially released in June of 2007.  In March of 2008, LSSI notified all of its customers that it would be sun-setting the legacy application on March 31st, 2009. 

 

As customers upgrade to Servicer3D™, they are finding why the system is ranked in the top tier: ease of use, a deep feature set, and one single system at a competitive price.  “We are extremely pleased with the new system,” explained Jacki White of NeighborWorks® of Vermont.  “It easily integrates with our other systems, it already contains a large number of built in reports, it handles just about every loan program out there, we can do loan work outs on the fly, and we get all that  in the base system, no need to add, and pay for, additional modules.  We love it!”

Loan Servicing Software

About Lender Support Systems, Inc.

Founded in 1982, Poway, Calif.-based Lender Support Systems, Inc. (LSSI), led by CEO mortgage industry veteran Cary Burch provides a suite of eMortgage technology solutions to mortgage lenders (including but not limited to bankers, credit unions, community banks) and service providers as a platform for building more streamlined, cost effective and profitable loan origination services. The company’s technology solutions include: compliance services, mortgage closing document preparation software, and loan servicing software. For more information, visit www.lendersupport.com.


About Cary Burch

Cary Burch has 20+ years of Leadership, Business and Information Technology experience in the mortgage and financial services industries.  He has an MBA from Pepperdine University and has completed executive studies at Harvard Business School and Oxford University, UK.  Cary was acknowledged as one of the TOP 20 IT Executives in the financial services industry for 2002/03 by the Financial Services Executive Forum. Mr. Burch is presently CEO of Lender Support Systems, Inc. (LSSI) a mortgage technology and eMortgage enabled company that provides compliance, document preparation and loan servicing software.  Prior to leading LSSI, Mr. Burch was EVP/GM of Technology Solutions for (FNIS) Fidelity National Information Solutions a wholly owned subsidiary of Fidelity National Financial, was an executive of The First American Corporation and was CIO of Advanta Mortgage from 1993 – 1998. From 1989 – 1993 Mr. Burch was Vice President of Strategic Technologies for First Franklin. Mr. Burch is an industry advocate and professional presenter on the advancement of Technology within the mortgage lending industry.  He has held various public and private board advisory and board director positions throughout the industry. He is viewed as a strong technology business executive with strong business development and executive relationship management expertise.